Speak so people want to listen; Learn to listen better

Sound expert Julian Treasure offers a pair of short TED talks that will enhance your communication skills, whether you are the speaker or the listener.
How to speak so that people want to listen
Have you ever felt like you’re talking, but nobody is listening? In this useful talk, Julian Treasure offers the seven deadly sins of speaking and demonstrates the how-to’s of powerful speaking — from some handy vocal exercises to tips on how to speak with empathy.

For alternate video source and transcript, access this talk at TED
5 ways to listen better
In our louder and louder world, Julian Treasure says, “We are losing our listening.” In this short talk, he shares five ways to re-tune your ears for conscious listening — to other people and the world around you.

For alternate video source and transcript, access this talk at TED